mdi Terms and Conditions

We are Manufacturer’s Distributor, Incorporated. Thank you for visiting mdisales.com, our site. We appreciate the opportunity to interact with you on the internet and are committed to providing you with exceptional customer service. The purpose of this Terms and Conditions page is to inform you on our policies on Price Changes, Quoting Process, Lead Times, Shipping and Handling, Terms of Payment, Terms of Sale, Warranty Information, Design/Specifications Information, and Cancellation and Returns.


Price Changes



Prices are subject to change without notice.


Quoting Process



Manufacturers Distributor, Inc. does not advertise prices online. All prices vary and are subject to change. Pricing on Written Quotes is valid for 10 days after quote date. After 10 days a revised quote with an updated price may be necessary for Written Quotes. Verbal quotes can be calculated for many products. Pricing on Verbal Quotes is valid for 5 days after quote date. After 5 days a revised quote may be necessary on Verbal Quotes.


Lead Times



Lead times vary based on manufacturer. Ask your sales representative for an approximation of when you can expect your product to be shipped.


Shipping and Handling



All shipping dates are approximated at the time of quotation or order. They are dependent upon credit approval and subject to delays beyond the control of Manufacturers Distributor, Inc. All shipments are F.O.B. factory or Manufacturers Distributor, Inc. facility in Florida. Freight claims for damages caused in shipment are the responsibility of the Purchaser. If not specified by Purchaser, Manufacturers Distributor, Inc. may elect to ship complete or partial orders. Freight and a small handling fee will be added to each shipment. All freight quotes are estimates. The final shipping amount will appear on your invoice after the product has been shipped. Additional freight charges (including redelivery, lift gate, residential and limited access charges) will be added to your final bill and charged to your credit card on file. Collect shipping is not guaranteed as products are shipped by the manufacturer and not controlled by mdi. Additional handling fees may apply.


Terms of Payment



For Purchasers with approved or established credit with Manufacturers Distributor, Inc., terms of payment shall be net thirty (30) days from invoice date. Interest shall be assessed on any amounts outstanding after thirty (30) days in the amount of the lesser of 1-1/2% per month of the unpaid balance (annual rate of 18%) or the maximum interest rate allowed by law. In the event Purchaser fails to fulfill previous terms of payment, Manufacturers Distributor, Inc. may withhold shipments except upon receipt of cash in advance. You are responsible for payment of reasonable attorney fees and costs of collection for enforcement of credit terms. Manufacturers Distributor, Inc. reserves the right to change or withdraw credit terms at any time for any reason.


Design / Specifications



Product design and specifications are subject to change without notice.


Cancellation and Returns



Orders cancelled by Purchaser prior to shipment shall be subject to appropriate cancellation charges by Manufacturers Distributor, Inc. Orders cancelled by Purchaser after ship shall be subject to appropriate restocking charges. Custom products and special orders are non-cancellable and non-returnable. No returns accepted without an RMA number. Damaged goods, shortages or complaints must be reported within 10 days of receipt of goods.